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MSc Management in a Digital Service Economy

MSc Management in a Digital Service Economy

Different course options

Full time | University of Buckingham | 1 year | 18-JAN-23

Study mode

Full time

Duration

1 year

Start date

18-JAN-23

Key information
DATA SOURCE : IDP Connect

Qualification type

MSc - Master of Science

Subject areas

Economics Management (General)

Course type

Taught

Course Summary

Course outline

Over 70% of the world’s economy is services. The MSc Management in a Digital Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service – a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus, the best firms now bundle customer-centred service with a manufactured product and create service centred solutions. Some, like IBM have moved completely to service and solutions.

Service Management as a body of knowledge has made immense progress in the last decade. Economies are more and more service-focused and it has become imperative to study all aspects of managing service. Buckingham is among the very few universities in the world to have responded to the demand for the creation of expertise in this area and to have established a track-record of success.

Teaching & Assessment

Quality teaching

We offer high quality, traditional Oxbridge-style teaching, which leads to our degrees being recognised around the world. The standards of degrees and awards are safeguarded by distinguished external examiners – senior academic staff from other universities in the UK – who approve and moderate assessed work.

After Your Course

Graduate employment

Our graduate prospects are excellent] Our graduates have gone on to further study at most of the world’s leading universities, including Harvard, London, Oxford and Cambridge and secured jobs in senior positions around the world. Among our alumni we have a graduate who became the head of his country’s civil service and one who became a leading Formula One motor-racing driver. Another secured a position as the Minister of Sabah and one female law graduate became the first British lawyer to become a French Advocate.

Modules

Managing People Across Cultures (15 Credits) - Core
Dissertation (60 Credits) - Core
Practical Research Methods (15 Credits) - Core
Project Management (15 Credits) - Core
Service Marketing and Customer Experience Management (15 Credits) - Core
Service Systems - Fundamentals (15 Credits) - Core
Managing People and Service Leadership (15 Credits) - Core
Digital and Social Media Marketing (15 Credits) - Core

Tuition fees

UK fees
Course fees for UK students

For this course (per year)

9,488

International fees
Course fees for EU and international students

For this course (per year)

15,180

Entry requirements

Students need to have a first or second-class honours degree from a recognised university or, a recognised professional qualification with relevant work experience.