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Business Improvement MSc

Key information
DATA SOURCE : IDP Connect

Qualification type

MSc - Master of Science

Subject areas

Business Development

Course type

Taught

Course Summary

The part-time MSc Business Improvement course equips managers with the knowledge and skills required to better examine their processes and procedures in order to effect strategic improvements and change. This results in organisations which are more efficient and effective. The programme has kept pace with new innovations and developments in the area of business improvement and has supported businesses with continuous improvement. The concept of business improvement originated in the domain of manufacturing and tradable services. However, perhaps as a result of the intellectual force of new public management and the Review of Public Administration (2002) in Northern Ireland, the concept of business improvement now permeates all aspects of economic activity across the private, public and voluntary sectors. Indeed, job titles such as Director of Improvement and Business Improvement Manager are becoming more apparent across a range of public service departments. The course is recognised and accredited by ICIPS - the Institute of Continuous Improvement in Public Services, although it is not limited to those in the public sector. The course recognises a need for organisations and their managers to become focused on operational performance outcomes. This requires management by process, the integration of quality management techniques and a commitment to continuous improvement. The course has been shaped and designed by leading academics and business leaders using the European Foundation Quality Model (EFQM) Excellence Model as its inspiration. The European Framework for Quality Management (EFQM, 2013) introduces fundamental concepts of excellence which are practitioner-focused. The framework encourages organisations to strive towards eight concepts of excellence, which can only be achieved by actually doing something about it. As such, it is a practical model which helps organisations to realise their potential. All modifications to these eight fundamental concepts of excellence, in addition to the new associated emphases, have been fully reflected in the module content for this course.

This course is primarily aimed at equipping students with skills to allow them to improve the operational performance of their organisation. The MSc Business Improvement course can lead individuals into more strategic or senior positions within their organisation or into more focused business improvement positions. Those who join the course are usually in positions where they can influence change in their respective organisations. Students are able to make an immediate impact as the assessment for each module requires the application of theory to practical organisational problems. This helps the student to make a real difference to the bottom line of the organisation. Students who have studied on the course over the last few years have included representatives from organisations such as Bombardier, BE Aerospace, Caterpillar, Ryobi, Citibank, HSC, NI Water, Translink, Veridian and other public sector organisations.

Different course options

Study mode

Part time

Duration

3 years

Start date

21-SEP-20

Modules

Operations Excellence is about how organisations deliver the highest levels of service. This module aims to enable students to acquire knowledge and a critical understanding of key operations management concepts that underpin operations excellence. Students should acquire an understanding of the tasks, issues and decisions that are necessary to manage processes effectively and the tools to analyse operational performance. This knowledge and understanding is essential for effective and efficient business improvement. Learning will be by teaching, discussion and independent study.

Tuition fees

UK fees
Course fees for UK / EU students

For this course (per year)

£7,530

Average for all Postgrad courses (per year)

£5,202

International fees
Course fees for non-UK / EU students

For this course (per year)

£14,480

Average for all Postgrad courses (per year)

£12,227

Entry requirements

This course is designed for those who are working in areas where they can make improvements within the organisation; therefore all applicants should ideally be employed in a related role. Applicants will normally be expected to have achieved a Bachelor's degree or equivalent professional qualification in any discipline. It is expected that applicants will normally be in a position within their organisation to effect change, or for those who aspire to such a position. Applications from those who do not have a Bachelor's degree are welcome, many of our students have significant work and management experience but no formal degree qualification.