Postgraduate Customer Service - intake

The MA in Service Design equips students with the expertise to craft innovative and user-centric experiences. Rooted in the principles of people, products, partners, and processes, this course

Service design is a human-centred discipline which focuses on:designing services in the public or private sectorworking in a participative, iterative and qualitative manner with all

The Service Design MA at the RCA prepares you to navigate complex social, organisational and environmental challenges through a transdisciplinary, practice-based approach. You develop human insight,

Services represent around 80 per cent of the economy. Service design applies human-centred design principles to make services that are sustainable and desirable for changing consumer needs. It

The MSc in User Experience and Service Design unites the disciplines of service design, experience design and innovation strategy to prepare you to create meaningful, human-centred solutions for a

Our User Experience and Service Design programme is offered as either an MA or an MSc – you can choose. This advanced degree will develop your knowledge, skills and practice in Experience (UX)

We offer a User Experience Design programme that you can take as either an MA or an MSc, so you can choose the option that suits you best. This advanced degree will help you improve your knowledge

If you're currently teaching or training at a recognised institution in the education and training sector (formerly the post-14 sector) and looking to advance your career, this course could be ideal

If you're aiming to build a career in teaching within the Lifelong Learning Sector - whether in sixth form, further education colleges, adult education, or various other training environments - this

Service Design prepares you to create services that are intuitive, inclusive, and meaningful. Combining service design, systems thinking, user research, and responsible innovation, you will learn how

Services, and how they are designed and managed across the public, third, and private sectors, are vital to the future of economies and societies across the globe. This innovative programme uniquely

The transformation from a manufacturing to an experience economy has led to the emergence of a design discipline focused on the systems and services that define many of our everyday interactions.

One of the first of its kind in Scotland, this MA Service Design course aims to develop your skills in research design in order to set you up for an interesting and in-demand career as a Service